Questions we're asked
Straight answers.
If something isn't covered here, email us and we'll answer it properly — no sales call required.
Getting started
How fast is it really?
A preview within 48 hours of receiving your photos. Live within 24–72 hours of approval. Rush 24-hour delivery is available as a $49 add-on.
What do you need from me?
8–15 of your best photos, your services, any testimonials, your logo if you have one, your domain, and the email address inquiries should reach. If you're missing something, send what you have.
Do I have to get on a call?
No. Most clients never speak to us on the phone. Everything happens by email, which suits photographers who are shooting or editing most of the week.
What if I don't have a domain?
Bring one, or we'll help you register it. It's registered in your name and you own it outright.
Pricing and payment
When do I pay?
Only after you've seen your preview and decided you want it live. There is no deposit and nothing to pay up front.
What if I don't like it?
You pay nothing. That is the entire point of building it first — if the preview doesn't clearly beat your current site, we've simply not earned the work.
What is the founding client offer?
The first 10 clients get the Starter package at $75 instead of $149, in exchange for a testimonial and permission to use the project as a portfolio example. When the tenth spot is taken, pricing returns to $149.
Are there any hidden costs?
No. The package price is the price. A domain, if you don't have one, is roughly $10–12 a year paid to the registrar in your own name — we don't mark it up.
Ownership and aftercare
Who owns the site and the photos?
You do, completely. Everything is portable and yours to take anywhere, at any time, with no permission needed from us.
Is the Care Plan required?
No. It's $29 a month, entirely optional, and you can cancel any time. It covers hosting, edits, seasonal photo refreshes and small ongoing improvements.
Can I update the site myself?
Yes — you get the login details. Most photographers would rather send us a message and have an edit done for them, which is what the Care Plan is for.
What if I want changes after it's live?
Two rounds of revisions are included within the first week. After that, edits are covered by the Care Plan, or quoted individually if you're not on it.
The honest ones
Will it actually get me bookings?
We can't promise bookings and no honest person can — that depends on your work, your prices and your market. What we can promise is that your presentation stops being the reason someone books a competitor.
Is it really only $149? What's the catch?
There isn't one. We build one thing — photographer websites — with a fast, focused process, which keeps the cost down. And you see the quality before you pay, so the risk sits with us rather than you.
Why are there no testimonials on this site?
Because we're new, and we won't invent them. Real client quotes will appear here when real clients have given them — that's what the founding offer is for.
Still deciding?
The fastest way to answer any remaining question is to see your own site. We'll build the preview free and you decide from there.